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Difference-in-Difference model

Research Project

If it ain’t broke, don’t fix it  

When (and why) independent service delivery is preferable to collaborative public management

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Principal Investigator: Thomas Elston

Associate Professor in Public Administration, Blavatnik School of Government, University of Oxford

Project Summary

Collaboration is a commonly prescribed method of public service improvement.  If collaboration fails, blame is typically ascribed to transaction costs, organizational inertia, or premature evaluation.  Drawing on a notable case of collaborative failure in England, however, we show that misdiagnosing public service problems as being of a type likely to be cured by joint working also generates poor results, and belongs conceptually prior to many “go-to” explanations of failure.  Using stacked difference-in-difference estimators on 11 years of performance data relating to subnational tax collection, we show that inter-municipal cooperation produced no cost or quality improvements over independent service delivery.  Supplementary testing attributes this less to governance problems, inertia or precipitate evaluation, than to a basic lack of interdependence – the specific “problem” to which collaboration is the “solution” – between large councils.  Having exhausted scale economies internally, partners experienced no mutual reliance warranting their attempt to further economize through collaboration.

Results

Working Paper

If it ain’t broke, don’t fix it: When (and why) independent service delivery is preferable to collaborative public management | March 29, 2023

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